When is my order processed?
Once your order is placed we measure and prepare your order. This will be done within 24 hours of order receipt.
How is order dispatched?
Orders are dispatched within 24 hours during the week and 48 hours if order is placed over the weekend. All of our orders are sent via An Post (Standard Postal Services from Ireland). We do not use registered post unless we are requested to.
Within Ireland, An Post will deliver your package so you should expect it between 9 a.m. – 6 p.m. Monday to Friday. If you’re not there when they call, they’ll leave information with details on how to pick it up. They usually deliver within 2 days. If you do not receive your order within 4 working days please get in touch.
For countries outside Ireland the delivery times will vary, please contact us for time estimates.
How much will delivery cost ?
Our deliveries are calculated by weight and include packaging. The cost of postage and packaging will be applied to your order at the checkout.
You can estimate the delivery cost once you have added your item to the shopping cart, then by clicking on the bag in the top right hand corner, press view cart and estimate shipping.
Do you deliver to my country ?
We deliver to : Australia, Austria, Belgium, Bulgaria, Canada, China, Cuba, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, France, Metropolitan, Germany, Gibraltar, Greece, Greenland, Hong Kong, Hungary, Iceland, Iran (Islamic Republic of), Iraq, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Luxembourg, Malta, Mexico, Monaco, Morocco, Netherlands, New Caledonia, New Zealand, Norway, Papua New Guinea, Paraguay, Poland, Portugal, Saudi Arabia, Slovak Republic, South Africa, Spain, Svalbard and Jan Mayen Islands, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Vatican City State, Yugoslavia